Gulf & Baltic

Client agreement

What you agree to when you sign up. Last changed 13 November 2026.

In short

  • One monthly price, in US dollars. There is no fee to start.
  • You can leave at any time. It ends at the end of the month you paid for.
  • Your web address, Google listing, phone numbers, words and photos stay yours.
  • We never promise a place in Google or in AI answers.

Gulf & Baltic is a trading name of OmniOS OÜ, a company registered in Estonia, registry code 17591703, Padriku tee 3/3, 11912 Tallinn, Estonia. "We" and "us" mean OmniOS OÜ. "You" means the business named on your sign-up page.

  1. How it starts

    You accept this agreement by ticking the box on your sign-up page and adding a way to pay. That page shows your plan, your monthly price and the date of your first payment.

    This agreement and your sign-up page are the whole deal. Your field technician works with us as an independent contractor and cannot change either one.

  2. What we do on Switch

    • Build your new website and run it: hosting, security and backups.
    • Make changes whenever you ask: text, photos, prices, hours, menus, and new pages like the ones you have. Something new, such as online ordering, a shop or a Spanish version, gets its own price first, and we start only if you say yes.
    • Manage your Google listing. You stay its owner. We are a manager you can remove.
    • Keep your details right on Apple Maps, Bing and ChatGPT, as far as each service allows.
    • Send you a short report each month.
    • Your field technician, in person, when something is easier to sort out face to face.

  3. What Takeover adds

    • Posts on your social media pages every week. You can ask us to change or remove any post.
    • Replies to your reviews, drafted for you. A reply goes out only after you OK it.
    • Storm and holiday notices on your site, listing and pages at once.
    • Seasonal pages and specials.
    • A monthly report on your posts and reviews, in plain words.

    We prepare posts, updates and reports with AI software. A person checks each one before it goes out and answers to you.

  4. Price and payment

    • You pay the monthly price on your sign-up page, in US dollars, by card or from a US bank account. Stripe handles the payments. We never see your full card or bank details.
    • There is no fee to start, and there is no fee to leave.
    • Your first payment is on the date shown on your sign-up page, usually the day we switch you over, so you do not pay us while your old contract runs out.
    • Your monthly price stays the same for your first 12 months. After that we can change it with 60 days' notice by email, and you can leave before the change.
    • If a payment fails, we email you and try again. If it is still unpaid 30 days later, we may end this agreement as in point 06.

  5. What stays yours

    • Your web address is registered in your name. If you do not have one yet, we register one in your name and pay for it while you are with us.
    • You stay the owner of your Google listing, your social media pages and your phone numbers. We use your own phone number everywhere, never a tracking number.
    • Everything we write for you is yours, and so are the photos and logos you give us.
    • If you leave, you may keep the site we built for you. Our own software tools stay ours.

  6. Leaving

    • You can end this agreement at any time, by email to [email protected] or through the billing link in any receipt. It ends at the end of the month you have paid for. We do not refund part of a month.
    • We can end it with 30 days' notice by email, or at once if a payment is 30 days late or you ask us to publish something unlawful.
    • Within 14 days after the end, we send you a copy of your site with all its words and photos, point your web address wherever you tell us, and remove ourselves as manager from your Google listing and pages.

  7. What we need from you

    • True facts about your business, and word when your hours, prices or services change.
    • Only photos, logos and words you have the right to use.
    • Manager access to your Google listing and to the pages we run for you.
    • An answer when we ask for your OK.

  8. No promises about rankings

    We do not promise any place in Google, ChatGPT, Apple Maps or Bing, or any number of calls or sales. Those services decide what they show.

  9. If something goes wrong

    We fix our own mistakes at our own cost. We keep backups and work to keep your site up, but no website is up every minute of every day.

    Our total liability under this agreement is limited to what you paid us in the three months before the problem. Neither of us is liable for lost profits. Nothing here limits a liability that the law does not allow to be limited.

    Please write to us first. We will try to put things right within 14 days.

  10. Your information

    We use your details, and anything your site's forms collect, only to run your site and bill you. We do not sell them or use them for anything else. Messages from your customers are yours.

  11. Changes and law

    We can update this agreement by email with 30 days' notice. If you do not agree, you can leave before the change.

    This agreement is governed by the laws of the State of Florida.

Questions before you sign up? Write to [email protected].

Gulf & Baltic, websites for businesses on Florida's Gulf Coast. A trading name of OmniOS OÜ, registry code 17591703, Tallinn, Estonia.